The National Certificate: Wholesale and Retail Operations, addresses skills and competencies that enable learners to access the wholesale and retail operations industry. This qualification is designed to provide the necessary skills and abilities for people working in various wholesale and retail operations functions. The wholesale and retail environment buys and sells a wide range of products and stock from manufacturers and delivers it to the end user. Throughout this process a variety of skills is crucial. The learner will be able to complete basic business functions, learn to interact with customers and solve problems as well as plan their own self-development.
PURPOSE OF THE PROGRAMME
The industry is labour intensive and service driven. The sector requires specific skills and abilities in order to remain profitable, thereby increasing growth and job opportunities. For a full list of modules and more information, contact us now
WHAT CAN THE LEARNER EXPECT
Learners have the opportunity to develop skills such as:
• defining the core concepts of the wholesale and retail environment;
• dispatching and uplifting stock; and
• maintaining a safe and secure wholesale and retail environment.
The qualifying learner will have access to opportunities for further development and training in the specialised areas of wholesale and retail such as:
• Stock control
This programme can be completed over a minimum duration of one year and a maximum of two.
MODE OF DELIVERY
Contact sessions will provide the learner with the interpersonal support for the learning to take place. Furthermore, a workplace component will allow the learner to apply knowledge learnt in a workplace environment.
It is assumed that learners accessing this programme are competent in Communication at NQF Level 2 and Mathematical Literacy at NQF Level 2.
Whether you are an individual looking to further a career in logistics and supply chain disciplines or a business executive responsible for your workforce’s development and training – we can help you with your learning and development requirements. Contact us and we will be happy to discuss relevant and appropriate solutions.